{"id":302,"date":"2024-03-28T05:49:21","date_gmt":"2024-03-28T05:49:21","guid":{"rendered":"https:\/\/job-s.co.za\/?p=302"},"modified":"2024-03-28T05:49:21","modified_gmt":"2024-03-28T05:49:21","slug":"engendelivery-support-agent","status":"publish","type":"post","link":"https:\/\/job-s.co.za\/?p=302","title":{"rendered":"Engen:Delivery Support Agent"},"content":{"rendered":"<div class=\"jobTitle\">\n<h1><strong style=\"font-size: 16px;\">Date: <\/strong><strong><span style=\"font-size: 16px;\">25 Mar 2024<\/span><\/strong><\/h1>\n<\/div>\n<p id=\"job-location\" class=\"jobLocation \" lang=\"en-GB\" xml:lang=\"en-GB\"><strong>Location:<\/strong>\u00a0<span class=\"jobGeoLocation\">Cape Town, ZA<\/span><\/p>\n<p id=\"job-company\" class=\"jobCompany\" lang=\"en-GB\" xml:lang=\"en-GB\"><strong>Company:\u00a0<\/strong>Engen Limited<\/p>\n<p class=\"jobCompany\" lang=\"en-GB\" xml:lang=\"en-GB\"><strong>Grade:<\/strong> FM<\/p>\n<div class=\"job\">\n<div>\n<div>\n<div><b>Location: <\/b>Cape Town<\/div>\n<\/div>\n<div>\n<div><\/div>\n<div><strong>Who<\/strong><b> You Are:<\/b><\/div>\n<\/div>\n<div>\n<div>\n<ul>\n<li>You have excellent time management skills<\/li>\n<li>You have outstanding numeracy and problem-solving skills<\/li>\n<li>You have strong written and verbal communication skills<\/li>\n<li>You are passionate about improving the sustainability and social responsibility of our business<\/li>\n<li>You are equally comfortable and love negotiating with suppliers<\/li>\n<li>You have a positive, team-oriented mentality and highly collaborative.<\/li>\n<li>You have an awareness of macro-economic fuels environment<\/li>\n<\/ul>\n<p><b>What you&#8217;ll be doing:<\/b><\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<ul>\n<li>Inbound and Outbound Call queries: End to end query management within SLA, and logged in CRM accordingly<\/li>\n<li>Shipment creation and changes in line with HSEQ Offloading Rules and Weighbridge Calculator, cost efficiency<\/li>\n<li>Collaboration with internal stakeholders to ensure successful execution of schedules and escalating deviations from plan whilst ensuring stakeholders are communicated to Communicate to Customers and Sales deviations from plan<\/li>\n<li>Reporting to internal Stakeholders<\/li>\n<li>Preventative and post event returns follow up<\/li>\n<li>Performance reporting<\/li>\n<li>Investigating queries and deviations<\/li>\n<li>Ad hoc support on planning\/scheduling<\/li>\n<li>Shift role which is aligned to Depot operations.<\/li>\n<\/ul>\n<p><b>What you&#8217;ll have done before:<\/b><\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<ul>\n<li>NQF Level 6 or,<\/li>\n<li>3 Years experience in a scheduling environment<\/li>\n<li>5 Years Customer experience<\/li>\n<\/ul>\n<p><b>Exciting Challenges you might face in the role:<\/b><\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<ul>\n<li>Continuously find solutions to delivery problems while successfully balancing service and cost elements.<\/li>\n<li>Consistently perform at a in line with delivery control KPI requirements<\/li>\n<li>Perform consistently in a pressurized 24\/7 environment.<\/li>\n<li>Operate effectively in an ever-changing, dynamic and agile business environment<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/careers.engenoil.com\/job\/Cape-Town-Delivery-Support-Agent\/1053321701\/\">Apply online\u00a0<\/a><\/p>\n<p><strong>Job Advert Closing Date<\/strong>:\u00a0 All job adverts close five days after date posted<\/p>\n<p><strong>Engen\u2019s approved Employment Equity plans and targets will be considered as part of the recruitment process.<\/strong><\/p>\n<p><strong>We welcome applications from people with disabilities. Let us know how we can accommodate you to participate in the recruitment process.<\/strong><\/p>\n<p><strong>Important Information:<\/strong><\/p>\n<ol>\n<li>The appointment will be made in line with Engen&#8217;s Employment Equity Strategy.<\/li>\n<li>All applications must be submitted to the contact person\/ numbers provided &amp; in the manner requested.<\/li>\n<li>If\u00a0 not submitted by the closing date, your application will automatically not be considered.<\/li>\n<li>Engen does not guarantee that you will be called for an interview or appointed by virtue of your application.<\/li>\n<li>Engen reserves the right not to make an appointment.<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>Date: 25 Mar 2024 Location:\u00a0Cape Town, ZA Company:\u00a0Engen Limited Grade: FM Location: Cape Town Who You Are: You have excellent time management skills You have <a class=\"mh-excerpt-more\" href=\"https:\/\/job-s.co.za\/?p=302\" title=\"Engen:Delivery Support Agent\">[&#8230;]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":303,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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