Introduction
Purpose of the Job:
The Contract Manager will report to the Key Accounts Manager. The primary responsibility of the Contract Manager is to assist with the day-today managing of on-site cleaning personnel as well as
ensuring excellent Client service delivery as per Company Standards.
Duties & Responsibilities
KEY RESPONSIBILITIES:
• Enforce the Company’s ‘Code of Conduct’
• Ensure an efficient and effective operation of the Site
• Handle and resolve staff and client complaints
• Carry out duties and tasks as per Site Job Description
• Take a proactive approach to Cleaning-related matters
• Communicate with staff, public, client and management with regards to cleaning needs
• Assist with training of on-site cleaning personnel
• Provide administrative support to management
• Ensure effective and efficient rostering of cleaning personnel
• Investigate on-site allegations and report on findings accordingly
Desired Experience & Qualification
MINIMUM REQUIREMENTS:
• Matric Certified
• 5 years of experience in the Cleaning Industry
• 3-5 years of direct management experience
• Fluent in English
• Knowledge of the Cleaning Industry regulations including Operational and Client requirements
COMPETENCIES:
• Excellent verbal and written communication Skills
• Excellent leadership qualities
• Excellent Reporting Skills
• Excellent management skills
Market Related
Interested?
If you are not contacted as a short listed Candidate within 2 weeks of the closing date, please consider your application as being unsuccessful. Please specify the position that you are applying for.
All the interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application.
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